Professional Tiandy Camera Installation – Your #1 Choice in Delhi NCR

Impact by Honeywell 5MP White Plastic AHD IR Dome Camera, I-HADC-5005PI-L

Wbox 5MP 3.6mm Plastic Fixed Lens AHD IR Dome Camera, WBC0ECVHD5R2FPN

Hikvision 2MP PIR Analog Dome Camera, DS-2CE5AD0T-PIR

D-Link 2MP 3.6mm Plastic Full HD 1080p Day & Night Fixed Dome Camera, IR: 20 m, DCS-F1612

Securus 3MP 2304x1296p Aluminium & ABS Dome Camera, SS-NC15DXLP-CSUTL-M3(S)

Godrej SeeThru 2MP HD Infrared CCTV Camera, GODREJ2MP1DOME

Follow these steps to resolve the issue:

• 1Check power supply to the Tiandy camera (LED indicator should be steady).
• 2Verify BNC/RJ45 cable connections at the camera and Tiandy DVR/NVR.
• 3Test the camera independently on a known‑working channel using a spare monitor or another Tiandy device.
• 4Open the DVR/NVR menu → Channel Settings and ensure the correct video format is selected (AHD/TVI/CVI).
• 5If the signal test shows low voltage or high noise, replace the cable or try a different port.

Follow these steps to resolve the issue:

• 1Go to DVR menu → Storage Management → check HDD health status and free space.
• 2Confirm the recording schedule is set to 24/7 or to the desired motion‑based triggers.
• 3Ensure the HDD has at least 10% free space; otherwise, delete older footage or expand storage.
• 4Check motion detection sensitivity settings on the camera; reduce thresholds if false negatives occur.
• 5If the HDD shows errors, re‑initialize it via the DVR menu (note: this will erase all data).

Follow these steps to resolve the issue:

• 1Download or update the Tiandy mobile app (Tiandy Cloud or Tiandy Mobile) to the latest version.
• 2Verify the DVR/NVR has a working internet connection (ping external IP or use the app’s network test).
• 3Check the P2P/cloud connection status in the device’s network settings and ensure ports are forwarded if using static IP.
• 4Remove the device from the app and re‑add it using the QR code or manual entry.
• 5If still unable to connect, contact the ISP to confirm that the required ports (UDP 9000–9010, TCP 8000–8010) are open.

Follow these steps to resolve the issue:

• 1Clean the camera lens dome with a soft microfiber cloth to remove dust or smudges.
• 2Verify the IR cut filter cycles correctly at dusk/dawn (the camera should switch to IR mode).
• 3Check that the IR illuminator LEDs are lit; replace the camera if LEDs are burnt out.
• 4Adjust the camera angle to avoid IR reflection from walls or windows.
• 5If the IR LEDs are physically damaged or the camera still shows no night vision, replace the unit.