Professional Sony CCTV Camera – Your #1 Choice in Delhi NCR

Impact by Honeywell 5MP White Plastic AHD IR Dome Camera, I-HADC-5005PI-L

Wbox 5MP 3.6mm Plastic Fixed Lens AHD IR Dome Camera, WBC0ECVHD5R2FPN

Hikvision 2MP PIR Analog Dome Camera, DS-2CE5AD0T-PIR

D-Link 2MP 3.6mm Plastic Full HD 1080p Day & Night Fixed Dome Camera, IR: 20 m, DCS-F1612

Securus 3MP 2304x1296p Aluminium & ABS Dome Camera, SS-NC15DXLP-CSUTL-M3(S)

Godrej SeeThru 2MP HD Infrared CCTV Camera, GODREJ2MP1DOME

Follow these steps to resolve the issue:

• 1Verify the Sony camera’s power LED is ON (normal green or amber).
• 2Confirm the BNC or RJ45 cable is securely connected to both the Sony camera and the DVR/NVR.
• 3Test the camera on a different channel of the same DVR/NVR to rule out a bad channel.
• 4Check the camera’s resolution setting in the Sony camera menu (e.g., 1080p or 4MP) and ensure the DVR/NVR supports that format.
• 5If using a network camera, confirm the IP address is reachable via ping from the DVR/NVR network.
• 6Replace the cable if it shows low voltage or intermittent signal on a multimeter.

Follow these steps to resolve the issue:

• 1Open the Sony DVR/NVR menu and navigate to Storage Management → HDD Health to ensure the drive is in good condition.
• 2Verify that the recording schedule is set to 24/7 or to motion‑based triggers within the Sony system settings.
• 3Confirm that the HDD has at least 10% free space; if not, clear old clips or expand storage.
• 4Check the motion detection sensitivity level in the Sony camera settings; if set too low, increase it.
• 5If the HDD shows errors, re‑format it via the Sony menu (note that this will erase all data).

Follow these steps to resolve the issue:

• 1Ensure the mobile app (Sony SmartView or a compatible ONVIF client) is updated to the latest version.
• 2Verify that the Sony DVR/NVR has a static IP or dynamic DNS configured and is reachable over the internet (ping test from an external network).
• 3Check the P2P/cloud connection settings in the Sony network configuration; enable port forwarding if using a non‑public IP.
• 4Remove the device from the app, then re‑add it using the QR code or manual IP entry.
• 5If still failing, contact your ISP to confirm that the required ports (e.g., 80, 443, 554) are not blocked.

Follow these steps to resolve the issue:

• 1Clean the Sony camera lens dome with a soft microfiber cloth; avoid abrasive materials.
• 2Check that the IR cut filter automatically toggles at dusk/dawn; if not, reset the camera to factory defaults.
• 3Verify that the IR illuminator LEDs on the Sony camera are glowing; replace the LEDs if they are dim or off.
• 4Adjust the camera angle to reduce IR reflection from walls or ceilings; a slight tilt can improve illumination.
• 5If the IR LEDs are physically damaged or the camera still fails, replace the Sony camera module.