Professional Thermal Camera Installation – Your #1 Choice in Delhi NCR

Impact by Honeywell 5MP White Plastic AHD IR Dome Camera, I-HADC-5005PI-L

Wbox 5MP 3.6mm Plastic Fixed Lens AHD IR Dome Camera, WBC0ECVHD5R2FPN

Hikvision 2MP PIR Analog Dome Camera, DS-2CE5AD0T-PIR

D-Link 2MP 3.6mm Plastic Full HD 1080p Day & Night Fixed Dome Camera, IR: 20 m, DCS-F1612

Securus 3MP 2304x1296p Aluminium & ABS Dome Camera, SS-NC15DXLP-CSUTL-M3(S)

Godrej SeeThru 2MP HD Infrared CCTV Camera, GODREJ2MP1DOME

Follow these steps to resolve the issue:

• 1Verify the power supply to the thermal camera (LED indicator should be steady).
• 2Check the BNC/RJ45 cable connections at both the camera and the DVR/NVR.
• 3Test the camera on a known‑working channel or a spare monitor to isolate the issue.
• 4Confirm the DVR channel settings match the camera’s video format (AHD/TVI/CVI).
• 5Replace the cable if a signal test shows low voltage or intermittent connection.

Follow these steps to resolve the issue:

• 1Open the DVR/NVR menu and check HDD health under Storage Management.
• 2Ensure the recording schedule is set to 24/7 or to a motion‑based trigger.
• 3Verify that the HDD has more than 10% free space; otherwise, delete or archive old footage.
• 4Inspect motion detection sensitivity settings and adjust if too low for thermal imagery.
• 5If the HDD shows corruption, re‑initialize it (note: this will erase existing data).

Follow these steps to resolve the issue:

• 1Update the mobile app (Hik‑Connect/DMSS) to the latest version.
• 2Ping the DVR/NVR from a laptop to confirm internet connectivity.
• 3Check the P2P/cloud connection status in the device network settings.
• 4Re‑add the device to the app using the QR code scan feature.
• 5If a static IP is used, contact the ISP to ensure port forwarding is correctly configured.

Follow these steps to resolve the issue:

• 1Clean the thermal camera lens dome with a soft microfiber cloth; dust can distort infrared.
• 2Ensure the infrared sensor is not covered by any material (e.g., protective covers).
• 3Verify that the thermal sensor’s temperature range calibration is correct for the environment.
• 4Check the color palette settings; switch to a higher‑contrast palette if the image is too faint.
• 5Replace the camera if the IR sensor shows physical damage or if the sensor temperature reading is abnormal.