The ability to view your cameras on your smartphone is an essential convenience. If your mobile view has stopped working, or you got a new phone and need setup, CamHarbor provides expert networking configuration services to get you back online.
Issues often arise from IP address changes (if you don't have a static IP), router resets, or app updates logging you out. P2P (Peer-to-Peer) cloud services might be offline, or port forwarding rules might have been deleted from your router.
We configure the DVR/NVR network settings to ensure stable connectivity. We set up the official brand apps (Hik-Connect, gCMOB, DMSS, etc.) on your new devices. We also guide you on creating secure localized accounts so you don't rely only on guest logins. We ensure you can see your home or office from anywhere.
Included in mobile view setup Repair
- DVR/NVR Network Configuration (IP/Gateway)
- Mobile App installation & pairing
- P2P / Cloud account creation
- Router Port Forwarding (if required)
- Multi-device access setup
Select City for mobile view setup Repair
Common Questions about mobile view setup Repair
Why does it say "Network Abnormal"?
Your DVR is likely disconnected from the router, or the internet cable is loose.
I changed my WiFi password, now CCTV is offline.
WiFi cameras need to be re-connected to the new WiFi credentials.
Can I view on multiple phones?
Yes, we can share the device access to family members or staff securely.
