Professional PTZ Camera Installation – Your #1 Choice in Delhi NCR

Impact by Honeywell 5MP White Plastic AHD IR Dome Camera, I-HADC-5005PI-L

Wbox 5MP 3.6mm Plastic Fixed Lens AHD IR Dome Camera, WBC0ECVHD5R2FPN

Hikvision 2MP PIR Analog Dome Camera, DS-2CE5AD0T-PIR

D-Link 2MP 3.6mm Plastic Full HD 1080p Day & Night Fixed Dome Camera, IR: 20 m, DCS-F1612

Securus 3MP 2304x1296p Aluminium & ABS Dome Camera, SS-NC15DXLP-CSUTL-M3(S)

Godrej SeeThru 2MP HD Infrared CCTV Camera, GODREJ2MP1DOME

Follow these steps to resolve the issue:

• 1Verify PTZ camera power supply – LED indicator should be steady green.
• 2Confirm BNC or RJ45 cable termination at the camera and at the DVR/NVR.
• 3Test the PTZ camera on a separate channel or a known‑working camera to isolate the unit.
• 4Check the PTZ motor status – ensure pan, tilt, and zoom functions respond to remote or console commands.
• 5Inspect the camera’s video format settings (e.g., AHD, TVI, CVI) and match them with the DVR channel configuration.
• 6If signal remains weak, replace the cable or check for voltage drop over long runs.

Follow these steps to resolve the issue:

• 1Open the DVR/NVR menu and check HDD health under Storage Management.
• 2Verify the recording schedule for the PTZ channel – set to 24/7 or motion‑based as required.
• 3Confirm the HDD has at least 10 % free space; if full, clear old footage or replace the drive.
• 4Review motion detection sensitivity; ensure the PTZ camera’s motion zone covers the desired area.
• 5If the HDD is corrupted, re‑initialize it (note: this will erase existing data) and re‑configure the PTZ channel.

Follow these steps to resolve the issue:

• 1Make sure the mobile app (Hik‑Connect/DMSS/CP Plus App) is updated to the latest version.
• 2Test internet connectivity on the DVR/NVR – a simple ping from a laptop on the same LAN should succeed.
• 3Check the P2P or cloud connection status in the device’s network settings; enable it if disabled.
• 4Remove the device from the app and re‑add it using the QR code or device ID; this refreshes credentials.
• 5If a static IP or port forwarding is required, contact the ISP or your network admin for configuration.

Follow these steps to resolve the issue:

• 1Clean the PTZ camera lens dome with a soft microfiber cloth; avoid abrasive materials.
• 2Confirm the IR cut filter is functioning – it should switch automatically at dusk/dawn.
• 3Check that the IR illuminator LEDs are lit; replace any that are dim or non‑functional.
• 4Adjust the PTZ angle to reduce IR reflection from walls or glass surfaces.
• 5If the IR LEDs are physically damaged, replace the camera unit.