Professional Mechanical Lock Installation – Your #1 Choice in Delhi NCR

Hikvision 4K Dome Camera

Dahua 2MP Bullet Camera

CP Plus 16CH NVR

Follow these steps to resolve the issue:

• 1Verify battery level using lock’s LED indicator; replace batteries if below 20%
• 2Check if lock is wired to mains; ensure the circuit breaker is not tripped
• 3Inspect power cable and connectors for visible damage; replace if necessary
• 4Reset the lock by removing batteries for 30 seconds and reinserting
• 5If wired, verify voltage at lock terminals (should be 12V DC)

Follow these steps to resolve the issue:

• 1Ensure the router is broadcasting a 2.4GHz SSID (most smart locks support only 2.4GHz)
• 2Confirm the Wi‑Fi password is correct; re‑enter via the lock’s keypad or companion app
• 3Place the lock within 30–50cm of the router during the pairing process to avoid interference
• 4Disable MAC filtering or add the lock’s MAC address to the allow list
• 5Reboot the router and the lock, then attempt pairing again

Follow these steps to resolve the issue:

• 1Ensure the lock has stable power during the update (use mains or fresh batteries)
• 2Verify that the companion app version supports the lock model; update the app if needed
• 3Disconnect the lock from Wi‑Fi and reconnect after the update begins
• 4If the update stalls, reset the lock and retry from the app’s update menu
• 5Contact support if the update remains stuck at >95% for over 30 minutes

Follow these steps to resolve the issue:

• 1Verify the door jamb is square using a level; adjust shims if necessary
• 2Check that the latch plate is flush with the jamb; tighten screws
• 3Ensure the lock body is securely mounted; replace screws if threads are stripped
• 4Adjust the bolt extension length via the lock’s internal adjustment screws
• 5Re‑test lock engagement after each adjustment

Follow these steps to resolve the issue:

• 1Confirm the key fob battery is fresh; replace if low
• 2Re‑pair the key fob by holding the lock’s pairing button while pressing the fob button
• 3Verify the smartphone’s Bluetooth is enabled and within range (≤5m)
• 4Remove and re‑add the lock to the companion app
• 5Check that the lock’s keyless mode is active in the settings

Follow these steps to resolve the issue:

• 1Check that the lock’s access list is updated; remove any expired codes
• 2Enable logging in lock settings and confirm logs are stored on the SD card or cloud
• 3Reset the lock to factory settings if the logs are corrupted, then reconfigure
• 4Set a unique PIN or biometric profile per authorized user
• 5Run a security audit via the app to ensure there are no open ports or unauthorized devices