Professional Biometric Lock Installation – Your #1 Choice in Delhi NCR

Hikvision 4K Dome Camera

Dahua 2MP Bullet Camera

CP Plus 16CH NVR

Follow these steps to resolve the issue:

• 1Clean the sensor surface with a dry, lint‑free cloth.
• 2Ensure the finger is placed flat and fully covers the sensor area.
• 3Check for any water or oil residue; if present, wipe gently with a damp cloth and dry fully.
• 4Re‑calibrate the sensor from the lock’s settings menu.
• 5If the problem persists, replace the sensor module (consult manufacturer’s service guide).

Follow these steps to resolve the issue:

• 1Confirm the power cable is securely connected to both the lock and the power source.
• 2Check the voltage rating of the power supply matches the lock’s requirement.
• 3If the lock uses a battery, verify the battery is charged and inserted correctly.
• 4Look for indicator LEDs (usually green for ON, red for OFF) – note any flashing patterns.
• 5Test with a known‑good power supply or battery; if it powers on, replace the faulty supply.

Follow these steps to resolve the issue:

• 1Verify the Wi‑Fi network is 2.4 GHz (most biometric locks do not support 5 GHz).
• 2Ensure the router’s SSID and password are entered correctly in the lock’s setup screen.
• 3Check that the router’s MAC‑address filtering or access‑control list does not block the lock.
• 4Restart the router and the lock to refresh the network handshake.
• 5If the lock uses a proprietary cloud service, confirm your account credentials are active and the service status is normal.

Follow these steps to resolve the issue:

• 1Download the latest firmware from the manufacturer’s official website.
• 2Connect the lock to a stable power source during the update to avoid interruptions.
• 3Use the lock’s update utility via the app or directly through the lock’s web interface.
• 4If the update fails, perform a factory reset and retry the firmware installation.
• 5Contact technical support if the lock enters a recovery mode or shows error codes.