Can I view recordings on my phone?
Yes, we configure the system so you can view live footage and playback recordings from anywhere using a mobile app.
How many days of recording will I get?
This depends on the hard disk size and number of cameras. We can help you calculate the storage needed for your requirements.
How quickly can you reach Omicron 2 for repairs?
We typically reach Omicron 2 within 2 hours of your call. For emergencies, we prioritize and can often arrive even faster.
Do you provide warranty on repairs in Omicron 2?
Yes, all our repair work in Omicron 2 comes with a warranty. The warranty period depends on the type of repair and parts used.
Can you repair all brands in Omicron 2?
Yes, our technicians are trained to repair all major brands including Hikvision, CP Plus, Dahua, and others commonly used in Omicron 2.
Do you provide same-day repair in Omicron 2?
Yes, we aim to provide same-day repair in Omicron 2 whenever scheduling allows.
Can you fix mobile view and remote access issues?
We resolve DVR/NVR mobile view problems, router port forwarding, and app configuration so you can view cameras remotely.